If you have a question regarding the technical aspects of badge registration, such as an error message or how to create an account, please contact: [email protected]
For questions regarding event submission or being a GM, please contact: [email protected]
If you are interested in volunteering or have not received your volunteer badge reimbursement from last years work, please contact: [email protected]
If you are a Honored/Featured Guest or have purchased a Hero of the Realm Badge and have a question regarding your badge, account, or benefits, please contact: [email protected]
If you encounter a problem using our website or forums, please contact: [email protected] (Please allow 5-7 days for a reply, since the response times for this e-mail are longer than usual.)
For general customer service inquiries or anything not previously mentioned, please contact: [email protected]
We will attempt to answer all inquiries within 24-48 hours, but due to the high number of inquiries we receive during registration and event submission, it can be difficult to answer you as promptly as we would prefer. Please be forgiving and understand–we are all volunteer staff members with other, personal obligations that can conflict with our ability to hastily respond, particularly on weekdays. Many questions can be answered on our website or by posting in the “Gary Con” Facebook Group!
Please watch for F&LC updates on the Gary Con social media pages. Our staff, volunteers, and community are proactively involved on a variety of social media. The best way to get attention quickly is to join the GC Facebook Group and GC Discord Server.